FAQs

What is the LippyClip?
The LippyClip is perfectly designed to hold standard sized lip balm and easily clips to your keyring or purse.  It's designed to save you time and make your life a tiny bit easier by eliminating the frustration of looking for your lip balm.

Where can I use my LippyClip?
LippyClips are most commonly used on keyrings and purse hardware. However, every day we see new ways our customers choose to use the LippyClip, such as a diaper bag, children's back packs, strollers, gym bags, belt loops and more.  The LippyClip can clip literally anywhere you choose!

What lip balms will fit in the LippyClip?
The LippyClip is designed to perfectly hold standard sized lip balm, such as Chapstick, Blistex, standard sized Burt's Bees, Carmex, etc.  Some squeeze type lip balms will also fit, as well as any 0.15 oz lip balm.  It will not fit the larger lip balms such as Nivea, EOS sticks, etc.

Is lip balm included?
No, the LippyClips do not include lip balm.  We encourage you to add your favorite lip balm to make it your own!

Where can I purchase the LippyClip?
You can purchase a LippyClip right here on our website, lippyclip.com.  We also have a growing number of stores that carry the LippyClip.  Check to see if there's one in your area by clicking here.

How can I find LippyClips in my local community?
We have over 600 stores that carry the LippyClip!  Visit our stores page here and find a store near you.  We always recommend calling ahead to check availability.

Do you offer wholesale?
Yes, we do!  Please visit our wholesale page here for more information, or email us at wholesale@lippyclip.com

How quickly do you ship?
We ship all orders via USPS from our Orlando, Florida office.  Orders of less than 14 items will ship via USPS First Class Mail and over 15 items will ship via USPS Priority Mail.  We are a small but mighty team who works very hard to ship the same or next business day.  Occasionally, during our high-volume times (such as sales or the Christmas season) we do have a slight delay in shipments.  We do not ship on the weekends or holidays.  You will receive an email with tracking as soon as your order has been scheduled for shipment.

Do you ship internationally?
We currently ship to all states in the USA, as well as US territories and APO boxes.  We also ship to Canada.  At this time, we do not offer any shipping outside the USA or Canada.  We are working on expanding our shipping capabilities soon!

What is your return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.  To complete your return, we require a receipt or proof of purchase.

If your item arrives damaged or incorrect, please contact us within 14 days of delivery at hello@lippyclip.com and we'll be happy to make it right.  

How often do you release new LippyClips?
Showing you our newest LippyClips is one of our favorite things to do!  We release new styles as often as we can, and the best way to be the first to know is via our email list.  You can sign up by clicking here.

Where are LippyClips made?
All LippyClips are made in the USA by women.  The majority of LippyClips are made in the Orlando, Florida area, near our LippyClip office.

Are you hiring more team members?
We adore the ladies of Team LippyClip!  At this time, we don't have any open positions or current needs.  

Is the LippyClip legally protected?
LippyClip works hard to make sure that the products you use are original and authentic.  Every single LippyClip has a sewn-in tag of authenticity.  Our products are created with quality, durability and craftsmanship in mind.  We own intellecutal property rights including, but not limited to, trademarks, copyright and trade dress. 

The LippyClip is protected by both a design trademark and word trademark by the United States Patent and Trademark Office.

Word Mark Registration #5284019
Design Mark Registration #5314865
 
How can I get a coupon code?
We're so glad you asked!  Text LIPPYCLIP to 57838 and you'll receive a coupon code.  Wholesale buyers can text KISSES to 57838 for a wholesale code.  Stay subscribed, because we often send out codes to subscribers first, and alert our email friends of new styles, updates, etc.  Prefer emails?  You can sign up for emails by clicking here.  

Do you ever have sales?
We have two big sales a year:  Christmas in July and Black Friday.  We announce these sales in advance and at the time of via our email list, social media and other platforms.  

Do you offer bulk discounts?
Yes, yes we do!  All of the information about our bulk discounts can be found by clicking here.


I have a question that wasn't answered here. How can I contact you?
We'd be happy to help!  Send us an email at hello@lippyclip.com and we'll get back to you within one business day.